Customizing a business phone system seems a dream for many business owners. Having a phone that does all the job for you according to your specification will indeed be helpful in managing and growing your business. Fortunately with the aid of VoIP business phone system you can now make your dream come true and design a phone system that will suit all your needs without costing a fortune.
If you think you can only customize the ringtone then you are mistaken. A VoIP business phone system can literally be designed from the ground up based on your preferences. To remove your doubts here are the things that you can customize with a VoIP business phone system:
Interactive voice response (IVR) - With a VoIP business phone system you will have the option to record your own or have a voice actor record all your IVR needs like, greeting messages and menu options. Furthermore, since everything will be in the cloud you literally do not have any limit as to how long and how many recordings you can have for your phones.
IVR Switch - With the system you can have a different recordings for different times of the day so you can greet your customers accordingly and have system adapt to what you are doing on different times of the day.
Telephone ring sequence - Literally design how you would like the phones to ring, you can either have all the phones ring at the same time. Have the receptionist’s phone ring first then if she doesn’t answer another extension, a certain group of extension or all phones in the office. This will depend on you you run your business.
Features - Only use the features that you really need to save on cost. Remember the system is in the cloud so all features are offered as a standard setup or as an optional extra unlike in a traditional system that you are limited to what your hardware can do.
Customize ring diversion - Do you have multiple telephone numbers? You can choose which phones to ring for a specific number or have it ring as per normal but customize a caller ID so you will know which number the call is coming from.
If you think you can only customize the ringtone then you are mistaken. A VoIP business phone system can literally be designed from the ground up based on your preferences. To remove your doubts here are the things that you can customize with a VoIP business phone system:
Interactive voice response (IVR) - With a VoIP business phone system you will have the option to record your own or have a voice actor record all your IVR needs like, greeting messages and menu options. Furthermore, since everything will be in the cloud you literally do not have any limit as to how long and how many recordings you can have for your phones.
IVR Switch - With the system you can have a different recordings for different times of the day so you can greet your customers accordingly and have system adapt to what you are doing on different times of the day.
Telephone ring sequence - Literally design how you would like the phones to ring, you can either have all the phones ring at the same time. Have the receptionist’s phone ring first then if she doesn’t answer another extension, a certain group of extension or all phones in the office. This will depend on you you run your business.
Features - Only use the features that you really need to save on cost. Remember the system is in the cloud so all features are offered as a standard setup or as an optional extra unlike in a traditional system that you are limited to what your hardware can do.
Customize ring diversion - Do you have multiple telephone numbers? You can choose which phones to ring for a specific number or have it ring as per normal but customize a caller ID so you will know which number the call is coming from.
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